Home Shopping
Home Shopping
Whether customers order your goods from catalogues, websites, mailshots or interactive TV channels, we have the services to fit your needs.
Our services
You decide how we can help your business. Choose from a fully integrated, managed solution built on our responsive infrastructure, or pick and mix the combination of services you need.
We can help you:
- NEW Delivery Matters 2011 (PDF)
- Find out more about consumer trends and behaviours in the home shopping market
- Top delivery tips to maximise your online sales
- Offer more customer-friendly deliveries
- Find more cost-effective ways of sending out orders
- Ensure the speedy delivery of items
- Organise the return of unwanted goods
- Communicate effectively with your customer base
- Increase sales by acquiring new customers
- Streamline your Direct Mail posting costs
- Retain your customers
- Make your supply chain more efficient
- Ensure that your goods are safely delivered worldwide
- 2009 Multi Channel Retailer Research Brochure (PDF 644KB)
- Delivery Matters Research 2010: Consumer Trend Awareness (PDF 3.7MB)
Further resources
Learn about the impact of social networking (PDF 693kb) on the future of multi-channel retail
Obtain consumer research commissioned by Royal Mail that looks at the role of catalogues in the Internet Age. Download the report.
Royal Mail and Parcelforce Worldwide provide everything from customer acquisition campaigns through to delivering the goods. Our retail network, Post Office™ Limited, offer return and payment options for your customers at 14,300 branches nationwide.
